Privacy Policy

Updated October 27, 2026


Hercules Bin Cleaning LLC (“Hercules Bin Cleaning,” “Hercules,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information provided to us through our website, customer account system, service scheduling process, payment systems, text messaging program, and other interactions with our business.


Information We Collect


We may collect information reasonably necessary to provide and manage Hercules Bin Cleaning services, including:


  • Name
  • Email address
  • Telephone and mobile phone number
  • Service address
  • Billing information
  • Trash and recycling collection information
  • Service plan and scheduling information
  • Account and transaction history
  • Customer service communications
  • SMS/text messaging preferences and opt-in status
  • Website or account activity reasonably necessary to operate and improve our services


Payment card information may be processed by third-party payment processors. Hercules may not directly store complete payment-card information when payments are handled through those providers.


How We Use Information:


We may use personal information to:


  • Create and manage customer accounts
  • Schedule and provide bin-cleaning services
  • Process payments and maintain billing records
  • Send service confirmations, reminders, scheduling updates, and account notifications
  • Respond to customer service requests
  • Send SMS or text messages to customers who have provided appropriate consent
  • Provide promotions or marketing communications where permitted and where appropriate consent has been obtained
  • Maintain and improve our website, scheduling systems, customer portal, and services
  • Prevent fraud, resolve disputes, and protect Hercules, its customers, and its systems
  • Comply with legal and regulatory obligations



Service Providers:


Hercules may use trusted service providers to assist with functions such as:


  • Scheduling and customer account management
  • Payment processing
  • SMS and other customer communications
  • Website hosting and technology
  • Email
  • Analytics
  • Advertising and marketing
  • Professional accounting, legal, or business services

These providers may receive information reasonably necessary to perform services on behalf of Hercules.


Hercules does not sell or rent personal information to third parties for their independent use.


SMS/Text Messaging Privacy:


If you provide your mobile phone number and affirmatively opt in to receive SMS or text messages from Hercules Bin Cleaning, we may use your mobile number to send messages related to your services, account, scheduling, billing, customer support, or other communications for which you have provided consent.


Message frequency varies. Message and data rates may apply.


You may opt out at any time by replying STOP to a Hercules Bin Cleaning text message. You may reply HELP for assistance or contact Hercules directly at 571-640-7568 or charlie@herculesbincleaning.com.


We do not sell, rent, transfer, or share mobile opt-in consent with third parties for their own marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Mobile information may be provided to vendors that facilitate Hercules’ SMS messaging program only as necessary to transmit messages, maintain messaging infrastructure, process opt-out requests, or otherwise provide services on behalf of Hercules.


SMS Consent Is Limited to Hercules


Consent to receive SMS or text messages from Hercules Bin Cleaning applies only to the Hercules Bin Cleaning messaging program for which the customer provided consent.


Providing a mobile phone number does not authorize Hercules to sell, transfer, or provide SMS opt-in consent to another business for that business’s independent marketing purposes.


Marketing Communications


Customers may receive promotional communications from Hercules only as permitted by applicable law and the customer’s communication preferences and consent.


Customers may unsubscribe from marketing emails using the unsubscribe mechanism contained in those emails.

Customers may opt out of SMS messages by replying STOP.


Information Security


Hercules uses reasonable administrative, technical, and operational safeguards designed to protect personal information against unauthorized access, disclosure, loss, alteration, or misuse.


No electronic system or transmission method can be guaranteed to be completely secure.


Information Retention:


Hercules may retain personal information for as long as reasonably necessary to:


  • Maintain customer accounts
  • Provide requested services
  • Maintain business and transaction records
  • Satisfy tax, accounting, insurance, legal, or regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain records of customer communication preferences and opt-in or opt-out requests


Legal Disclosures:


Hercules may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, regulatory requirements, or legitimate requests from governmental authorities.


We may also disclose information where reasonably necessary to protect the rights, property, safety, or security of Hercules, our customers, or others.


Business Transactions:


If Hercules Bin Cleaning is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, business records and customer information may be transferred as part of that transaction, subject to applicable law and the protections described in this Privacy Policy.


SMS opt-in consent will not be transferred for use by an unrelated third party for its own independent marketing or promotional purposes.


Updating Your Information and Communication Preferences


Customers may update account information and communication preferences through the Hercules customer portal when available or by contacting Hercules.


Customer Portal:
https://herculesbincleaning.jobatory.com/auth/login


Customers may also contact:


Hercules Bin Cleaning LLC
Phone: 571-640-7568
Email: contact@herculesbincleaning.com
Website: HerculesBinCleaning.com


Changes to This Privacy Policy


Hercules may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

The current version will be posted publicly on the Hercules Bin Cleaning website.


Hercules Bin Cleaning LLC
Veteran Owned & Operated
HerculesBinCleaning.com
571-640-7568